Privacy Policy

At Mr Play Casino, we are committed to maintaining the trust that our players place in us by protecting their personal data and respecting their online privacy.

Data Protection Principles

We will handle your personal information fairly and lawfully in accordance with applicable laws and regulations, including GDPR. We aim to ensure that any processing of your personal data is for legitimate purposes only. Your consent may be requested on the basis of our Privacy Notice prior to collecting or storing your personal data.

Types of Personal Data

We collect various types of personal information, which include but not limited to:

• Name and surname
• Date of birth (or age)
• Address (including post code) and country of residence
• Phone number(s) and/or mobile phone details
• Email addresses(es)
• Online identifiers, such as browser type or screen resolution

Why We Collect Your Data

We process your personal information for the following purposes:

1. Registration: To verify identity, authenticate transactions, and ensure age verification (if applicable).
2. Account Management: To provide you with a secure user account, including updating any changes made to your details.
3. Compliance: For anti-money laundering and know-your-customer checks as per relevant regulations.

How Your Data Will Be Used

Your personal data will be used for the following purposes:

• To manage our relationship with you
• To communicate essential information about account activity, payment notifications, security alerts or any matters concerning your use of services at Mr. Play.
• For customer service purposes and market research (subject to your explicit consent)
• We may also use this data in aggregate form for the purpose of internal auditing.

Data Sharing

We share your personal data with trusted third parties who provide us with essential services, such as:

1. Payment processors
2. Fraud prevention agencies
3. Regulatory compliance bodies

Your data will not be shared outside the European Economic Area (EEA) without your explicit consent.

How Long We Keep Your Data

Personal information is stored for a period necessary to fulfill our legitimate business interests or comply with applicable laws and regulations. If you cancel your registration, we may keep some basic contact details on record in case of any unresolved issues that require further investigation.

Cookies & Tracking Technologies

When using the site, cookies are used to enhance security, personalize content (including for marketing purposes) or analyze usage patterns to improve functionality. These tracking technologies help us understand which pages you visit and how long they spend browsing different sections of our website.

You may block these non-essential cookies but be aware that some areas on the site could become unavailable if you do so. We will notify you in advance should there be any material changes regarding cookie usage or the information gathered via them.

Your Rights & Choices

As per GDPR, you have several rights including:

• Right of access
• Right to rectification (correction)
• Right to erasure
• Right to restriction on processing
• Right to portability
• Right to object
• Right not to be subject to automated decision-making

We encourage all registered members who want to exercise their data protection rights or need assistance with any other matters related to our policy, please contact us through email.

Amendments

This Privacy Notice is valid as of the last update date displayed above and will continue in effect unless amended. Please revisit this page regularly for updates on how we handle your information.

Please also note that some parts may need to be updated periodically due to changes made to applicable legislation or business practices, which might cause us to adjust our usage policies accordingly.